We Care About Having You As Our Customer For Life
Hurst Homes Vision and Guarantee is to be your first choice by leading the market in everything we do as the new home professionals. Our commitment to you is to offer you nothing but excellence in customer service and creating your dream home that is built to last a lifetime. We want you to be as proud as we are that you chose to build with Hurst Homes.
The Hurst Advantage
We are confident you will notice the difference when building with us. Our flexibility and genuine care start from the moment we meet you. We want to understand what is important to you in creating you home and we will do our best to deliver a collaborative experience at a pace that you dictate. We love building and we want to ensure you love every part of our Hurst Care Process. We will be there every step of the way!
Honesty & Quality In Everything We Do
For Hurst Homes, this means we have your best interests at heart. As a local builder we know we are only as good as the homes we build and our reputation is everything. Your relationship with us is key so our transparent approach in every step of the process ensures you are always communicated with.
Hurst Care Personalised Process
From the first consultation with Hurst Homes, our dedicated team aim to identify all your specific requirements. Our Hurst Care Process has been designed with you in mind. The process is easy to read and without all that building and Industry jargon. It clearly outlines every step of the journey – you will know what to expect, what to do and by when! You will always have constant access to a member of our team.
We want to be building homes that you can afford but still have that wow factor! For us, it’s all about creating a home that suits your lifestyle. This doesn’t necessarily come from one of our project plans.Hurst Homes dig the detail! Our in house architect works with you to create a home that suits your budget and needs. Our homes are full of quality standard inclusions and paired with our selections centre which is filled with products and samples from all our local suppliers. We take the headaches away from running around town finding your materials.
Fixed Price Policy
When you build with Hurst Homes, you can be sure that the price we quote is the price you will pay! With no hidden costs or price shocks down the track! All your selections are made prior to going to contract to ensure you have a fixed price, up-front.
After Care Service
We mean it when we say we care about having you as a customer for life. Continuing our personalised approach well after we handover the keys ensures you get the best out of your new home!
We like to take the worry out of identifying and fixing any problems or issues with your new home. Three months after you move in we will contact you and help resolve any issues and perform any maintenance that is required.